Dear Our Valued Travel Agent,
Mabuhay from Philippine Airlines!
Due to the developing situation our flight schedules are highly subject to change for reasons beyond our control.
We may have to cancel flights or adjust our planned schedules.
Please see the attached file for handling guidelines by travel agents for passengers affected by irregular operations.
For urgent concerns and information, you may reach us via:
• Hotline: (+632) 8539-0000 / (+632) 8855-8888
• Philippines Mobile – (+63) 919-056-2255
• Messenger: https://bit.ly/PALMessenger
• Viber: Search for Philippine Airlines
• WhatsApp: Add us as a new contact (+63) 998-951-4359
• myPAL Web Chat: https://bit.ly/PAL-Web-Chat
We also encourage you to check the status of your journey before proceeding to the airport. Please log on to https://www.philippineairlines.com/en/flight-status.
A flight’s status is updated in real-time, and there is no need to call the PAL Contact Center to verify t IROPS guidelines UPDATEDhe information.
We sincerely apologize for the inconvenience and thank you for your patience and kind cooperation.
Rest assured that your health and safety is always our first and most important concern.
Thanks & Regards
TravelMart
