Dear Value Agents,
Attached is the agent news to update about:
AAA. Ticket Handling Policy for involuntarily case (ticket with -UN- status) #7.1
BBB. Flexible Fare Rule for New Booking (voluntarily case / ticket with -NO UN- status) #5
Please disseminate to all concern departments in your office including your branches and sub agents.
(Please check the attachment below)
1. TG News_Ticket Handling Procedure update #7_1
Thank you very much