Dear valued Travel Agents,
Good Day to you
Hereby We would like to refresh our standart procedure of NO NAME CHANGE on individual PNRS.
Kindly find attached Bulletin on previous Bulletin.
SPELL changes / Correction Name ( Last & First name ) is allowed up to 3 Characters.
Please note for cases of No Name change :
- KIM/MS — > changed to KIM/BUMWOOMS : Not allowed
- PARK/BEOMSINMR à changed to PARK/BUMWOOMR : Not allowed
- KURNIADI/SANTOSOMR à changed to KUNIADI/AMOSMR : Not allowed
This standart regulation will be subject to changes by KE Tariff Dept.
Kindly distribute to your sub-agents, Reservation & Ticketing Counter accordingly
For more details, you may contact with our Reservation & Ticketing Counter at (021) 521-2180 or Sales Team ( 021) 521-2175/76
***** CLICK www.koreanair.com for quick reference of rules of SKYPASS, BAGGAGE, SPML, PETS, MCT etc ******
OTHER GENERAL IMPORTANT NOTES :
** KE Fare : Auto pricing , apply Fare and it’s rule on GDS fare rules system when make KE Reservation
** KE Fare : Subject to change based on DATE of ISSUE TICKET
** Please check TIME LIMIT for Ticketing for Normal fare , Promo fare & AP ( advance purchase ) fare
** Reissue Fee : OD Tax ( on the new Ticket ) and NON REFUNDABLE
** Agent Comm 5% entitled only for EX JKT and DPS
** ADM and ACM fee PER TICKET is applied in Rupiah
** All Refund case ( Totally unused, partly used & Exchange Ticket ) : process AUTO REFUND at GDS for Ticket issued after 01 July 2015.
** No Show Fee will be imposed as of Ticket Issued 01 OCT 16
(see attachment for more detail)
2016 CHG NAME RULE REMINDER TO AGT.WARNING REF.067.NOV16
HAPPY SELLING ! 🙂