Dear Valued Agents
Kindly note that we need to revise our Endorsement Box for U, D, P class as per below :
The rest of booking classes still remain unchanged.
Please refer to the updated attachment :
(See attached file: NW17 SEASONAL FARES (eff 20Jan18 – 31Mar18) New Fare Family )
Kindly disseminate this information to your front line staff and other related departments
Dear Valued Agents
We are pleased to inform of our New Fare Family effective 20 January 2018 onwards.
New Fare Family contains of new rules regarding Changes/Refund/No-Show Fees based on Short/Long Haul points, Cabin and Booking Class.
Please refer to below details :
1. New Fare Family
2. New Change Fee
3. New Refund Fee
4. New No-Show Fee
5. The above new rules will apply for ticket issued on 20 January 2018 onwards.
6. All tickets issued before 20 January 2018 will refer to the old fare conditions, please refer to below details :
.6.1 Changes for Unused Ticket regarding change route, change date of travel (from low season to high season), upgrade/top-up/up-sell,
new fare conditions will apply.
.6.2 Changes for Unused Ticket regarding change date of travel (low season to low season or high season to high season) the old fare conditions
will remain.
.6.3 Changes for Half Used Ticket, the old fare conditions still apply regardless of the changes you make to your ticket.
.6.4 However, as a special exception, passenger still be able to select an available Standard Seat in advance for free regardless of fare type
you choose.
Kindly note that Sapporo (CTS) fares has been removed from NA(2) fare sheet since date of operation until 6 January 2018.
As attached is the updated fare sheet with the New Fare Family Rules :
[attachment “NW17 SEASONAL FARES (eff 20Jan18 – 31Mar18) New Fare Family.xls” deleted by Lea Rosali/RGSEA/SIA]
Please disseminate this information to your front line staff and other related departments
We appreciate your business. Happy selling 😉
